ABOUT US

Gaming, dining, entertainment - we've got it all. We've been a Southern California staple since 1986, attracting more than two-million guests a year - guests who have gone home with nearly $2 billion in cash and prizes.

Our friendly, dedicated staff is here to provide you with the finest service while you relax and enjoy the fun and games. Swing by and check us out for yourself.

Open 24/7, San Manuel is ready to play whenever you are.

You've got questions. We've got answers:

What kind of gaming options does San Manuel Indian Bingo & Casino offer?

San Manuel Indian Bingo & Casino boasts over 3,600 of the hottest slot machines and over 100 Table and Poker Games located throughout the Casino with Vegas-style blackjack, Pai Gow, or other exciting games, ranging from $5-$2,000 in our high limit room. Additionally, we offer over 200 video poker machines, a smoke-free Poker room, and guests can enjoy a night of high-stakes bingo in the state-of-the-art bingo hall. Matinee and night games played every day but Thursday. Click here for more information on all of our Casino games.

What are the different types of card games offered at San Manuel Indian Bingo & Casino?

San Manuel Indian Bingo & Casino card players enjoy thrilling, Las Vegas-style Blackjack and various poker games 24-hours a day, seven days a week. Poker games include Seven Card Stud, Texas Hold 'Em and Omaha. Other games include Three and Four-Card Poker, Pai Gow Poker, Let It Ride, Mini-Baccarat and Card Craps. Seasoned players and newcomers can enjoy special poker promotions held daily that include double jackpots, high-hand rewards and other compelling ways to win.

Does San Manuel Indian Bingo & Casino hold special tournaments or promotions? If so, what kind?

San Manuel Indian Bingo & Casino offers special daily poker promotions including double jackpots, high-hand rewards and many other great ways to win. For Club Serrano members, there is always plenty of exciting action with special cash drawings and giveaways like the always popular Fast Cash promotion. Bingo players can take advantage of a multitude of special promotions. Each year, more than half a million people play at the Bingo Hall, with winnings totaling more than $15 million in cash and prizes.

Does San Manuel Indian Bingo & Casino have a collection for their poker and blackjack card games?

San Manuel Indian Bingo & Casino offers players Vegas- style blackjack and poker wagering with betting limits as low as $5. Poker games follow the rules of specific games. Betting limits vary based on high-limit tables and select minimum and maximum betting limits.

Why doesn't San Manuel Indian Bingo & Casino have dice games similar to Las Vegas casinos?

San Manuel Indian Bingo & Casino adheres to the gaming regulations set forth in their Tribal-State-Gaming compact. In accordance with this agreement, we substitute dice with cards in an attempt to bring your favorite games to California.

Is there a high limit room?

Yes. Guests can enjoy an elegant and spacious High Limit room, designed and staffed with the high-limit player in mind. The intimate room offers both high-dollar slots and up to $2000-a-hand table games. Enjoy the comforts of a private lounge with food and beverage service. As an added benefit, high-limit players receive personal attention from our Executive Hosts.

I need my win/loss statement. Where can I put a request in for that?

Click here to request you win/loss statement. Your request will be processed within 2-3 business days. You can also visit the Club Serrano booth at the Casino.

Where can I update my contact information?

At the Casino, you can visit the Guest Services booth, or you can update Online via the Club Serrano section of the following website.

What services are available for gambling addiction at San Manuel Indian Bingo & Casino?

San Manuel Indian Bingo & Casino is a socially responsible business. In our commitment to putting our guests first, we have been recognized as a “Certified Responsible Gambling Establishment.” As such, all casino team members and management have received extensive training in order to gain an understanding of problem gambling, identify symptomatic behaviors and offer helpline referrals when appropriate. The casino has taken an aggressive approach to responsible gambling, posting signage and placing brochures in highly visible locations throughout the property and directing patrons to the 24-hour confidential Problem Gambling Helpline: 1.800.GAMBLER.

How can I get my banned status lifted?

While we hope none of our guests will get banned from visiting San Manuel Indian Bingo & Casino, there are certain behaviors that result in bans that can last as little as 30 days to a permanent ban. Guests with a ban of a year or less may return to the casino when their ban has expired. Guests who are permanently banned will need to contact the General Administration Department at 909.864.5050 Monday through Friday between the hours of 9am and 5pm.

How can I get reinstated after a self-ban?

To receive details on how you can be reinstated from a self-ban, you can contact the General Administration Department at 909.864.5050 Monday through Friday between the hours of 9am and 5pm.

Does San Manuel Indian Bingo & Casino offer a rewards program for players?

Club Serrano is San Manuel Indian Bingo & Casino’s FREE membership club and offers many benefits. As part of this player’s rewards program, players accumulate points based on the amount played and the amount of time played. These points may be redeemed for various, gifts, merchandise or added slot play, and is your entrance to exciting promotions and special tournaments and other member exclusives. Joining Club Serrano is absolutely free and allows players to take part in great promotions and contests such as the highly popular SportsWatch®. Players can sign up for their Serrano Club membership at the Guest Services desk or by visiting the following link.

How do I find out more about San Manuel Indian Bingo & Casino?

San Manuel Indian Bingo & Casino makes it easy for guests to get more information on promotions, specials, entertainment and other types of information. Guests can sign up for our e-newsletter, download our app, or connect with us on social media (Facebook, Twitter, Instagram, Youtube) or contact customer service at 800.359.2464. Click here to Connect with Us.